FAQs


The following answers summarize the RewardsPlus program and are qualified by the full RewardsPlus terms and conditions which can be found here.

1. What is RewardsPlus?


“RewardsPlus” is a new partnership with Marriott’s loyalty program, Marriott Rewards® and United MileagePlus®, offering new and enhanced benefits.

MileagePlus members receive:
  • Complimentary Gold Elite status in Marriott Rewards (open to MileagePlus Premier Gold members and above, registration required)
  • Conversion of MileagePlus award miles into Marriott Rewards points at a 1:1 ratio (open to Premier Silver members and above, registration not required)
  • 20% discount when converting Marriott Rewards points into MileagePlus miles (open to all members, registration not required)
  • 10% more MileagePlus miles when redeeming Marriott Rewards points for RewardPlus Travel Packages (open to all members, registration not required)

Marriott Rewards members receive:
  • Complimentary Premier Silver status in MileagePlus (open to Platinum Elite members and above, registration required)
  • 20% discount when converting Marriott Rewards points into MileagePlus miles (open to all members, registration not required)
  • 10% more MileagePlus miles when redeeming Marriott Rewards points for RewardPlus Travel Packages (open to all members, registration not required)

Eligible Marriott Rewards members can register for complimentary MileagePlus Silver status at marriottrewards.com/rewardsplus.

Eligible MileagePlus members can register for complimentary Marriott Rewards Gold Elite status at united.com/rewardsplus.

2. Why is MileagePlus partnering with Marriott Rewards?


Marriott Rewards is one of the hotel industry's most highly regarded loyalty programs. Marriott's global network of over 4,000 hotels and resorts aligns well with United's comprehensive global network, meeting the needs of our frequent travelers. This partnership enhances the travel experience for select MileagePlus Premier and Marriott Rewards Elite members while adding more value to all members of MileagePlus and Marriott Rewards.

3. What status levels are offered through RewardsPlus?


For MileagePlus members who are Premier Gold and above, the RewardsPlus program offers complimentary Gold Elite status in the Marriott Rewards program (registration required). The status is valid for the remainder of the calendar year in which the status is granted. MileagePlus members who have trial Premier Gold or above status due to the MileagePlus Premier Status Match Challenge program are not eligible for RewardsPlus complimentary status.

For Marriott Rewards members who are Platinum Elite (including Platinum Premier and Ritz Carlton Rewards Platinum), the RewardsPlus program offers complimentary Premier Silver status in the MileagePlus program (registration required). The status is valid for the remainder of the calendar year in which the status is granted. Marriott Rewards members who have temporary Platinum Elite status due to the Marriott Rewards Taste of Elite program are not eligible for RewardsPlus complimentary status.

4. What are the benefits of Marriott Rewards Gold Elite status?


The benefits of Marriott Rewards Gold Elite status* include:
  • lounge access/complimentary continental breakfast1
  • room upgrades2,
  • complimentary Internet access,
  • priority late check-out3,
  • 25% points bonus per stay

*Benefits vary by hotel. Room upgrades and other benefits are offered when/where available. For more information on the full benefits of Marriott Rewards Gold Elite status, please visit marriott.com/rewards/member-benefits.mi
  • Available at participating JW Marriott®, Autograph Collection® Hotels, Renaissance Hotels®, and Marriott Hotels®. Resorts are excluded.
  • Based on room availability at check-in and limited to a Member's personal guestroom.
  • Priority late check-out based on availability.


5. What are the benefits of MileagePlus Premier Silver status?


The benefits of MileagePlus Premier Silver status* include:
  • Complimentary access to Economy PlusĀ® at check-in (when available)
  • Complimentary Premier Upgrade confirmations as early as day of departure (when available)
  • Premier Access® travel services, which include designated ticket counter check-in lines, priority security lines, priority boarding and priority baggage handling (where available)
  • One complimentary standard checked bag (50 lbs.)
  • 7 award miles for every dollar you spend on United flights

*For more information on the full benefits of MileagePlus Premier Silver status, please visit united.com/premier.

6. Does a customer have to be a member of both the MileagePlus and Marriott Rewards programs to participate in RewardsPlus?


Yes. Members may join MileagePlus at www.mileageplus.com or Marriott Rewards at www.marriottrewards.com.

7. Is RewardsPlus open to members who reside outside the United States?


Yes.

8. How do members register for RewardsPlus?


  • MileagePlus members who have Premier Gold status or higher can register at united.com/rewardsplus, while Marriott Rewards Platinum Elite members can register at marriottrewards.com/rewardsplus.
  • Member logs in with their member number and PIN/password
  • Once member is authenticated, the site will display the member’s corresponding Marriott Rewards / MileagePlus number. If the corresponding Marriott Rewards / MileagePlus number is not found the site will prompt the member to enter it. Member must accept the terms and conditions of the program, and then their request will be processed.
  • Member’s account will reflect the updated status in 7-10 days. Members can expect membership credentials to arrive in 4-6 weeks.


9. Do members who receive MileagePlus Premier Silver status through the RewardsPlus program have the same benefits as other Premier Silver members?


Yes. However, the Premier Silver status through RewardsPlus is valid only for the remainder of the calendar year in which the status was granted (not including the following calendar year). RewardsPlus eligibility criteria for complimentary status offerings may vary from year to year and members must meet the criteria each year to register their request for complimentary status.

10. Do members who receive Marriott Rewards Gold Elite status through the RewardsPlus program have the same benefits as other Gold Elite members?


Yes. However, the Gold Elite status through RewardsPlus is valid only for the remainder of the calendar year in which the status was granted (not including the following calendar year). RewardsPlus eligibility criteria for complimentary status offerings may vary from year to year and members must meet the criteria each year to be eligible for complimentary status.

11. Once a member has the complimentary MileagePlus Premier Silver status, can they reach a higher Premier status?


Yes, but only by reaching all published qualification requirements. For example, to reach Premier Gold, a member must earn 50,000 Premier qualifying miles (or 60 Premier qualifying segments) and $5,000 in Premier qualifying dollars with at least four paid flights operated by United, United Express or Copa during a calendar year.For full qualification details, please visit www.united.com/premier.

12. Once a member has the complimentary Marriot Rewards Gold Elite status, can they reach a higher Elite status?


Yes, but only by reaching the published requirements. For example, to reach Platinum Elite, a member must stay 75 nights. For more information, please visit www.marriott.com/rewards/member-benefits.mi

13. If I already have Marriott Rewards Gold Elite status or higher and MileagePlus Premier Silver status or higher, do I need to register for RewardsPlus?


No. Please note that the website will accept your registration, but your status will not change. It is also not necessary to register for the miles and points benefits offered by RewardsPlus.

14. If I registered and was granted complimentary MileagePlus Premier Silver status through RewardsPlus and have re-qualified for Marriott Rewards Platinum Elite status for the following year, will I need to also re-register my request for complimentary Premier Silver status for the following year?


No. Members who have already registered for and received complimentary MileagePlus Premier Silver status through RewardsPlus in a calendar year and who qualify for Marriott Rewards Platinum Elite status for the following calendar year will have their previous registration with RewardsPlus automatically renewed and will receive complimentary MileagePlus Premier Silver status for the following calendar year.

15. If I registered and was granted complimentary Marriott Rewards Gold Elite status through RewardsPlus and have re-qualified for MileagePlus Premier Gold® status or higher for the following year, will I need to also re-register my request for complimentary Gold Elite status for the following year?


No. Members who have already registered for and received complimentary Marriott Rewards Gold Elite status through RewardsPlus in a calendar year and who qualify for MileagePlus Premier Gold® status or higher for the following calendar year will have their previous registration with RewardsPlus automatically renewed and will receive complimentary Marriott Rewards Gold Elite status for the following calendar year.

16. Can Marriott Rewards Platinum Elite members use their Marriott Rewards membership cards at the airport to enjoy the benefits of Premier Silver, like Premier Access and EconomyPlus?


No. Eligible Marriott Rewards members who wish to enjoy the benefits of MileagePlus Premier Silver status must register and be confirmed for the RewardsPlus program at marriottrewards.com/rewardsplus to obtain their MileagePlus Premier Silver status. To enjoy Premier Silver benefits, Premier Silver members must enter their MileagePlus number when booking flights with United.

17. Can MileagePlus members who are Premier Gold or higher use their MileagePlus membership cards at Marriott hotels to enjoy the benefits of Gold Elite status, like room upgrades and complimentary breakfast?


No. Eligible MileagePlus members who wish to enjoy the benefits of Marriott Rewards Gold Elite status must register for the RewardsPlus program at united.com/rewardsplus to obtain their Gold Elite status. To enjoy Gold Elite benefits, Gold Elite members must enter their Marriott Rewards number when making reservations with Marriott.

18. What hotel brands are in the Marriott Rewards family?


Marriott features the largest portfolio of award-winning hotel brands in the industry. The brands are The Ritz Carlton, JW Marriott, EDITION, Autograph Collection, Renaissance Hotels, AC Hotels by Marriott, Marriott Hotels & Resorts, Courtyard, SpringHill Suites, Fairfield Inn & Suites, Residence Inn, TownePlace Suites, Gaylord Hotels, and Marriott Vacation Club.

19. Will MileagePlus still partner with other hotel programs, such as Hilton HHonors, Hyatt Gold Passport, IHG RewardsClub, Wyndham Rewards, Starwood Preferred Guest, and others?


Yes - MileagePlus values all of its hotel partners and will continue to offer our members the option to earn miles for their hotel stays or to transfer their hotel points into MileagePlus miles.

20. In addition to the status benefits, what are the other “points and miles” benefits and how do they work?


All members will enjoy a 20% discount when they convert Marriott Rewards points into MileagePlus award miles. For example, a member will now use only 8,000 Marriott Rewards points to receive 2,000 MileagePlus award miles, instead of 10,000 points required with most other airlines.
In addition, all members can earn 10% more award miles when points are used for a Marriott Rewards Travel Package which includes MileagePlus award miles and hotel accommodations -a bonus of up to 12,000 MileagePlus award miles.

Moreover, MileagePlus Premier members can convert their MileagePlus award miles into Marriott Rewards points at a ratio of 1 mile to 1 point (max of fifty thousand miles per member per year).

Registration is not required for the points and miles benefits offered by RewardsPlus. Customers must be members of both the MileagePlus and Marriott Rewards programs to take advantage of the RewardsPlus points and miles offers.


Marriott Rewards Gold Elite Benefits

  • Guaranteed access to Concierge, Executive or Club Lounge (where available, at full service hotels)1
  • Free continental breakfast (at full service hotels)1
  • Complimentary high speed internet access
  • Room upgrades (when available)2
  • 25% bonus on base points
  • Priority late checkout (when available)3
  • Guaranteed room type
  • Dedicated elite reservation and customer service lines
  • Complimentary local phone calls and fax and discounted long distance phone calls
  • Exclusive elite offers, elite redemption rewards

Benefits vary by brand. For more information on the full benefits of Marriott Rewards Gold Elite status, please visit marriott.com/rewards/member-benefits.mi
  • Available at participating JW Marriott®, Autograph Collection® Hotels, Renaissance Hotels®, and Marriott Hotels®. Resorts are excluded.
  • Based on room availability at check-in and limited to a Member's personal guestroom.
  • Priority late check-out based on availability.